Returns are accepted within
7 days of receipt as long as item is in new condition. Please click
here to e-mail me for return/exchange
instructions. Please note that returns cannot be acepted without an
email. Shipping the item back will be the buyer's responsibility unless
the item is damaged or an error was made in filling your order. It is
recommended that you insure the item being returned as Elesar Exotics
will not be responsible for any items lost or damaged in shipment.
All jewelry (necklaces and
bracelets) is uniquely designed and only one-of-a-kind. However, if
you see a "must have" item that is marked "sold"
please email me and I can possibly design an item similar to the item
If you like my designs but
don't see exactly what you want, please email me and we can design the
All carvings and other items
in the African art category are one-of-a-kind items therefore only 1
quantity is available for purchase.
To buy any item all you have
to do is click on the "Add to Cart" button next to the item
you want to purchase. When you are finished, simply click on "Secure
Checkout" to confirm and complete your order. Once you click on
"Secure Checkout" you will be directed to PayPal's secure
server and you can complete your purchase quickly and safely.
All payments can be made
with PayPal using any credit or debit card or your bank account. It
is fast, free for buyers and secure. Unfortunately I cannot yet take
any credit cards directly. If you do not want to use PayPal you can
send a money order however you must contact me first and I will hold
the item for 7 days only. If payment is not received, the item will
revert back for sale. If payment is received after 7 days and the item
has not sold, then your purchase will stand.
All hand-designed jewelry
(not including Made in Africa designs) is guaranteed
for one year against breakage under normal wear conditions. Return
it with the receipt and I will fix it for free. Again,
it is recommended that you insure the item being returned as Elesar
Exotics will not be responsible for any items lost or damaged in shipment.
Shipping for Jewelry:
All jewelry is shipped using
first class USPS mail. Shipping and handling is a flat charge of $3.50
which includes delivery confirmation. For each additional item there
is an additional charge of just $0.50. The maximum shipping charge is
$5.50 for 5 items or more. All shipping charges will be displayed on
the paypal site after checkout.
Shipping for African
All African items are shipped
by USPS Priority Mail or Fedex Home delivery (heavier items). Shipping
charges are listed under the price of each item and are calculated using
the weight of the item. Due to the fragility and uniqueness of the items,
all shipping charges include insurance and delivery confirmation. All
shipping charges will be displayed on the paypal site after checkout.
Purchase of multiple
If you are buying multiple
items, it may be possible for you to receive a discount on shipping.
BEFORE CHECKING OUT, e-mail
me and I will calculate the discounted amount, if applicable, and
adjust the shipping charge.
Florida residents are required
to pay 6% sales tax on all items. This
charge will be added automatically after checkout.
If you have any questions
or need clarification on anything, please e-mail
me and I will
be happy to help.